Head - Customer Business Unit - BFS Vertical

Customer Business Unit Head (BFS Vertical Head)

Job Purpose :

- To Lead and Manage a Customer Business Unit effectively

- Be accountable for the CBU's growth and P&L

- Collaborate with Peers at different locations for effective delivery

- Participate and contribute actively in the Organization and Vertical Initiatives

Principal Accountabilities :

- Developing and growing the customer account, and customer relationship

- Offering innovative services/solutions to the customer

- Focus on quality of the delivery and customer satisfaction and provide leadership on new services offerings / strategy

- Establish strategic alignment with technology or domain, provide support to COEs to achieve business goals

- Managing P&L for the CBU and accelerating the targets through the program management team and business development team. Be responsible for preparing, complying and tracking budgets for the CBU

- Developing and growing the customer account, and customer relationship

- Offering innovative services/solutions to the customer

- Focus on quality of the delivery and customer satisfaction and provide leadership on new services offerings / strategy

- Establish strategic alignment with technology or domain, provide support to COEs to achieve business goals

- Managing P&L for the CBU and accelerating the targets through the program management team and business development team. Be responsible for preparing, complying and tracking budgets for the CBU

Functional skills :

- Banking Domain Knowledge

- Project Delivery Models, systems and processes

- Costing and Budgeting

- US and UK Market exposure is an added advantage