Head - Credit Risk & Collections - Housing Finance

We're looking for a Head of Credit, Risk and Collections for a leading housing finance organization. The person shall report to the CEO and will have an overall team size of over 100 people.

The details job summary is as given below:

Role Purpose:

- Responsible for defining and overseeing the overall credit exposure of the organization and establish industry recognize controls to mitigate / minimize credit risk of the organization.

- He is responsible for the underwriting and approval of commercial credit proposals of the company and to maintain a good balance between returns and risks exposure

- He manages and maximizes the MHFL's cash flow through the effective management of the credit control function and by ensuring that the parameters of credit control are met so that the company can minimize working capital requirements and limit write off- s

- He is responsible for conducting credit investigations, identifying delinquent accounts and communicating credit related risks to senior management.

Primary Responsibility:

- Define, communicate and monitor credit policy and its compliance within Credit Administration Department (CAD)

- Responsible to manage the credit department and make decisions concerning credit limits, acceptable levels of risk and terms of loan disbursement to the customers.

- Underwrite cases with desired level of quality by appropriate review of records like due diligence report, customer visits, credit administration, violations of credit policies, provide analysis and recommendations to senior management and suggest actions to be taken when appropriate.

- Investigate, recommend, prepare documentation on delinquent accounts, and complete follow-up actions, including assessment of options involving legal steps

- Decision making within defined TAT

- Conduct credit investigations/assessments for existing clients and providing recommendations to determine credit line amounts.

- Identify problematic accounts, initiate effective recovery plan and provide regular updates on debt collections to the management

- Analyze delinquent accounts and prepare reports on high risk accounts along with recommendations for resolution.

- Identify early warning signals and aid the branches in managing efficient loan portfolio.

- Prepare reports and correspondence relating to collections, status of accounts, and payment records

- Excel proficiency to be able to generate various risk management & collection MIS/reports

- Develop & finalize MIS to identify deteriorating portfolio across branches, states & districts.

- Work towards automation of reports relating to delinquency management

Secondary Activity:

- Assist the collection team in performance of loans repayment by defaulting customers

- Assist the operation team & sales team to resolve customer grievances and queries

- Control the cost incurred on third party verifications conducted by the external parties

- Assist in developing negative list and caution list for the company

Approval:

- Deviation from the process and policy followed by the department

- Waiver of charges viz. processing fee, stamp duty etc

- Waiver from any investigation procedure and credit appraisal process

- Report suspicious transactions to FIU

Arun Sehrawat