Head - Credit Operations - FinTech - IIT/BITS

Responsibilities:

- Drive operations excellence initiatives using data backed strategies

- Manage and grow third party vendor relationships such as Bureaus, KYC solution providers, Fraud detection solutions

- Drive KPIs such as customer approval turnaround time, application fraud reduction and cost efficiency

- Manage day to day operations of credit underwriting

Minimum Qualifications:

- Tier 1 college graduates

- 3-5 years of experience in startups

- 2-3 years of experience in operations team management

- Experience in automating operation processes to make them more efficient

- Experience in cross team collaboration especially between operations and product & tech teams

- Experience with basic data analytical tools (such as excel, SQL)

Preferred Qualifications:

- Strong business judgment and integrity

- Tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business

- Ability to build and leverage the capabilities of a high-performing team

- Impeccable written and oral communication, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills