Head - Corporate Quality Assurance & Quality Control - Real Estate/Construction Firm

Position: Head of Corporate Quality Assurance and Quality Control (QA/QC)

Location: Hyderabad

Experience: 15-20 years in corporate QA/QC, with a minimum of 5 years in a leadership role in the realty/construction sector

Qualification: B.Tech in Civil Engineering

Note: Real estate experience is a must

Responsibilities:

Quality Planning:

- Develop and maintain quality standards for project execution, ensuring compliance with Indian quality norms.

- Stay updated on industry trends and best practices, providing recommendations for implementation.

- Establish quality control plans and processes aligned with organizational standards.

Operations:

- Ensure compliance with project specifications and industry standards at all sites.

- Conduct regular inspections and provide feedback to management.

- Identify and address areas for preventive action to eliminate nonconformities.

- Monitor implementation of quality protocols and conduct regular quality review meetings.

- Oversee adherence to quality procedures by execution teams, vendors, and contractors.

- Ensure compliance with safety norms and organizational requirements.

- Develop guidelines for in-house testing facilities and third-party labs.

- Maintain documentation and ensure timely submission of reports to headquarters.

Customer Relationship:

- Address customer complaints effectively and drive continuous improvement initiatives.

- Collaborate with stakeholders to ensure quality strategy alignment and delivery.

People:

- Coach and mentor team members to deliver continuous improvement and add value.

- Design and conduct training programs to raise awareness of quality assurance requirements.

Processes:

- Set department objectives and monitor progress toward achieving them.