Head - Corporate Communication - BFSI

Job Title: Head of Corporate Communication

Location: Chennai

Company Overview:

Our client is a leading non-banking financial services company headquartered in Chennai. Specializes in providing a wide range of financial products and services to our diverse clientele with a strong focus on innovation, customer service and ethical business practices.

Position Overview:

Seeking an experienced and dynamic Head of Corporate Communication to lead communication efforts and enhance brand presence in the market. The ideal candidate will be a strategic thinker with excellent communication skills and a deep understanding of the financial services industry. The Head of Corporate Communication will be responsible for developing and implementing communication strategies, managing media relations and ensuring consistent messaging to support the company's objectives and reputation.

Key Responsibilities:

- Developing Communication Strategy: Lead the development and execution of comprehensive communication strategies aligned with the company's business goals and values.

- Media Relations: Cultivate and maintain relationships with media outlets, journalists, and industry influencers. Serve as the primary spokesperson for the company and manage media inquiries and interviews.

- Internal Communication: Oversee internal communication initiatives to ensure employees are informed about company developments, policies, and initiatives. Develop channels for effective internal communication and employee engagement.

- External Communication: Manage all external communication channels, including press releases, social media platforms, website content, and newsletters. Ensure messaging is consistent and aligned with the company's brand identity.

- Crisis Communication: Develop and implement crisis communication plans to effectively manage and mitigate reputational risks. Serve as the primary point of contact during crises and emergencies, providing timely and transparent communication.

- Stakeholder Engagement: Engage with key stakeholders, including investors, customers, partners, and regulatory bodies, to build and maintain positive relationships. Represent the company at industry events, conferences, and seminars.

- Brand Management: Work closely with the marketing team to ensure alignment between communication strategies and brand initiatives. Monitor brand perception and sentiment, and implement strategies to enhance brand reputation.

- Budget Management: Develop and manage the communication budget, ensuring efficient allocation of resources to achieve communication goals and objectives.

Qualifications:

- Bachelor's degree in Communication, Public Relations, Journalism, Marketing, or related field. Master's degree preferred.

- Minimum of 14 years of experience in corporate communication, public relations, or related fields, preferably within the financial services industry and implementing successful communication strategies.

- Proven track record of developing and implementing successful communication strategies.

- Strong media relations skills, with experience interacting with journalists and managing media inquiries.

- Excellent verbal and written communication skills, with the ability to craft clear and compelling messages for various audiences.

- Crisis communication experience, with the ability to remain calm and composed under pressure.

- Strategic thinker with the ability to see the big picture while paying attention to detail.

- Strong leadership and management skills, with the ability to motivate and inspire a team.

- Experience in brand management and reputation building.

- Proficiency in digital communication tools and platforms.

- Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.