- Manage the outbound collection contact center in professional manner while keeping and improving customer relationship. - Collect payments in accordance with payment due dates. - Identify issues attributing to account delinquency - Review and monitor assigned accounts and all applicable collection efficiency reports - Provide timely follow-up on field and online payment arrangements - Mail correspondence to customers to encourage payment of delinquent accounts. - Monitor accounts deeply and creates segments to identify outstanding debt categories - Investigate historical patterns - Find and contact clients to ask about their overdue payments - Take actions to encourage timely or rather advanced payments

Mumbai

Head - Collections - Outbound Contact Center 

Head - Collections - Outbound Contact Center  ,Job Description for Head - Collections - Outbound Contact Center  in Confidential in  Mumbai for (15-20) years of experience. Apply Now!

Job Description for Head - Collections - Outbound Contact Center  in Confidential in  Mumbai for (15-20) years of experience. Apply Now!