Head - Collection - Banking

- Coordinate activities of staff members to ensure a smooth and efficient department that reduces the number of cases that are overlooked.

- Oversee the collection of outstanding credit and invoices to minimize profit loss while ensuring it is handled appropriately and per company policy.

- Create and implement strategies to increase the number of successful collections on outstanding debt.

- Recruit, hire, train and evaluate staff members within the collections department to ensure a sufficient number of staff members are available to handle the workload.

- Develop goals that complement the overarching business goals of the company and coordinate staff to continually meet and exceed goals.

- Run reports and analyze data pertaining to the department and share with executive staff and managers of department staff as needed.