Posted By
Posted in
SCM & Operations
Job Code
762512
The role is required to manage all Printing and Delivery of customer deliverables across Bank, Process Improvement iniatives of CPU, PIN printing and RMC of Liabilities AOF
Budgetary Control :
- Ensure actual spends are within the budgeted expenses
- Identification of low price vendors without affecting customer and process quality
- Migrate physical deliverables to e-deliverables through projects and active participation with Business and Product teams, critically review regulatory compliance requirements
- Reconciliation of bills every month to approve vendor payments
Vendor Management :
- Manage > 25 vendors (SLA Adherence, InfoSec Audits, Price Negotiations, Fraud Control & oversight)
- Manage Business Continuity Plan and concentration risk actively, ensure regulatory compliance on RBI guidelines on outsourcing
Collaterals Management :
- Ensuring accurate processing of > 20 types and 150+ SKUs of various customer deliverables
- Periodic review of controls and QC activity at Vendor end
- Managing >10 Mn cards production through cost effective inventory planning and management
Logistics Management :
- Delivery of > 3 million credit cards with zero transit fraud loss
- Robotics Process Automation for real time delivery updates
- Benchmarking best practices from e-com industry to improve customer experience
- RMC & Pincell Management
- Storage of Liabilities AOF with record management companies
- Managing PINCell operations as per regulatory gudielines
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Posted By
Posted in
SCM & Operations
Job Code
762512