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Rashmi Mudholkar

VP - Resourcing & Strategic Initiatives at People Konnect

Last Login: 22 February 2018

Job Views:  
2593
Applications:  171
Recruiter Actions:  26

Job Code

241541

Head - Client Servicing - West - Bank

9 - 15 Years.Mumbai
Posted 8 years ago
Posted 8 years ago

- Managing a team of Service Relationship Managers.

- Manage Branch Cross-sell targets

- Manager Branch Score Card

- Setting & Monitoring Service Standards

- Client Interaction

- Sales Support

- Team building and Training

- Managing Branch Audit and Control

- Mentoring

- Provide Client Service support in :

Specific client relationships

Ensure smooth processing of Accounts and clarity of updates and process flow

Research and initiate corrections to transaction and/or account errors

Liaison with group entities

Book-building and centralized coordination

Must Have:

- 10-12 years of experience in Banking /Financial services (Customer Service and Operations Background).

- Experience in managing a team

- Strong Communication and Interpersonal Skills

- Relationship Management Skills

- Knowledge of Products and Systems

- Strong Organizational Skills

- Strong Administrative Skills

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Posted By

user_img

Rashmi Mudholkar

VP - Resourcing & Strategic Initiatives at People Konnect

Last Login: 22 February 2018

Job Views:  
2593
Applications:  171
Recruiter Actions:  26

Job Code

241541

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