Head - Client Servicing - Advertising Firm

Essential Duties and Responsibilities:

- Client Relationship Management

- Account Planning & Strategy

- Generating New Business from existing clients

- Identifying new business opportunities

- Operational and client follow up

- Financial Management

- Understanding requirements of clients, documentation of requirements, project briefing to internal teams, and tracking of project status

- Regular updates to client and internal management on project status - weekly status reports (projects, due dates, etc)

- Ensuring timely and quality delivery of project, ensuring timely escalations

- Planning digital communication strategy and how different digital collaterals - website, social media, banners, mailers, etc would fit into the larger strategy

- Strong data analysis & interpretation skills

- Lead and manage the client servicing team

Education and/or Work Experience Requirements:

- Minimum 6 years of relevant experience.

- Experience in digital advertising and digital marketing.

- A persuasive and creative approach to creative projects.

- Excellent oral and written communication.

- Effective team management capabilities.

- A willingness to note and develop relevant ideas