Head - Business Solutions Group - Bank

Role: Head - Business Solutions

Company: An Indian Bank

Location: Mumbai

Experience: 18+ years

Function: Business Solution (Change the Bank)

Department: Technology

Education / Certification: Graduation / BE/BTech & Management Qualification

Role Summary:

The Head of Business Solutions will be responsible for the entire Business Solution Delivery for Retail Liability, Retail Asset, Digital, and Payments.

KEY RESPONSIBILITIES

Job Role & Responsibility:

- Work with business stakeholders across the retail organization to understand their business challenges and needs to provide them with suitable IT solutions.

- Lead a team of business analysts to analyze and understand business problems, identify potential solutions, and recommend technology solutions to address them.

- Develop and implement business solutions to address identified problems and challenges.

- Manage the deployment and implementation of business solutions, including coordinating with other teams and departments as needed.

- Track and measure the effectiveness of business solutions to ensure they are meeting the needs of the organization.

- Provide leadership and guidance to the business solution group to ensure that they are delivering high-quality solutions that meet the needs of the organization.

- Have a sound understanding of the Retail Liability, Asset business, Payments, and processes.

- Maintain a strong focus on delivery of solutions and run delivery verticals for business solutions.

- Manage key technology vendor relationships for the bank.

Skill Set:

- Experience working in similar roles in Bank/NBFC/Fintech.

- Understanding of the latest technology trends and a strong technology mindset for solutioning.

- Strong understanding of business products, operations processes, and India Payment stack in the retail business.

- Experience in managing a large team of business analysts and project managers.

- Understanding of banking regulatory, finance, audit requirements.

- Understanding and experience in cloud and microservice-based architecture.

Other Competencies:

- Good communication skills and ability to work with management, customers, and vendors.

- Strong interpersonal skills and ability to work as part of a larger team.

- Ability to work under tight deadlines and function according to the expectations of Senior Management.

- Able to prioritize requirements and take necessary actions accordingly.

- Understanding of matrix-based organization and delivery models.

- Openness to work without reservations and willingness to travel as and when required.

- Self-driven.

- Previous experience in Banking/NBFC/MFI/Fintech is a must.