Head - Business Operations - Two Wheeler Ride Sharing Platform

About the Role: 

The Head of Operations role is a unique opportunity to build two wheeler ride sharing in the country; it requires a high a degree of skills, guts and leadership. You will be responsible for the development and growth of the entire business. We are looking for someone who has the mix of operational abilities to get stuff done, the grit and motivation that needed to build and scale the business from the ground up, the innovation and creative thinking that need to develop outside the box solutions, and leadership abilities to manage a team for PAN India

What You'l Do: 

1. You will be ultimately responsible for the month on month growth of the company in the country. Manage the P&L, looking at creative ways to drive growth while driving efficiencies in how we deliver operations

2. Craft and lead the execution of the strategy for the company PAN India, including allocation of resources and budgets, and securing of funding

3. Work closely with the Zonal and regional managers and Head of Central Operations, Supply, Marketing helping define region level supply and demand growth and management goals and strategy to achieve them

4. Develop acquisition and lifecycle engagement strategy for driver-partners and customers across different regions in the country, and execute this strategy through data-driven analytics, creative campaigns, and robust email and digital marketing programs

5. Motivate and leverage existing and new staff to continually up-level their results, expectations, and stretch for increasingly higher levels of impact across all core operational metrics

6. Work closely with local operations, marketing, strategy, analytics, design, engineering, finance and other senior leadership

What We Need:

1. At least 8 years of deep, hands-on management of functions that included combinations of the following: operations, analytics, marketing, customer loyalty and retention, and project management is expected, but we will consider candidates with less experience if they meet our other requirements

2. Should have handled P&L of a consumer internet company

3. Unparalleled business judgement and critical thinking skills with the ability to use data to quickly establish highest value priorities and develop a strategy to pursue them

4. Quantitative data analysis, deep actionable insights, modeling, and advanced test plan design and analysis experience, able to roll up your sleeves and analyze the data and pull key insights for your team.

5. High energy and motivational leadership driven by personal influence and example with direct staff, peers, and senior leaders across all company functions

6. Experience working closely and communicating effectively with internal and external stakeholders in an ever-changing, rapid growth environment with tight deadlines

7. Strong interpersonal skills. Able to build and manage strong relationships with their team, cross-functional colleagues, and external partners.

8. An entrepreneurial DNA

9 MBA degree from reputed institute