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10/11 HR
HR at Michael Page

Views:1364 Applications:394 Rec. Actions:Recruiter Actions:0

Head - Business Development - New Mobility - Logistics Firm (12-20 yrs)

Chennai Job Code: 863364

Industry - Logistics / SCM / Freight / Shipping

Category - Sales & Marketing

Skills - Business Development, cofounder, Mobility, Logistics-tech

Job Type - Permanent 

Job Description :

- Build the Mobility business for the brand in India

- Identify & solve city-specific problems, with scalable solutions

Client Details :

Our client is a Globally popular Brand set-out on a mission to transform their regular business to be future ready to meet the logistics needs of the future, for both people & goods alike

Description :

- Lead and Manage Corporate Mobility Solutions for the organisation

- Own overall P&L responsibility of the operations

- Develop a long-term strategic plan- Customer Acquisition strategy, Marketing and Branding strategy, Platform strategy, Operating Model and Supply Chain Management

- Business Development - Develop new business models, partnerships, other commercial agreements with Corporate customers to expand footprint and grow business qualitatively and quantitatively across India

- Develop new operating models, partnerships and drive efficient operations

- Engage with vendors, suppliers, drivers and various other stakeholders to design, develop innovative engagement models

- Sustain and improve customer satisfaction of riders, as well as Corporate Clients

- Set up a very responsive customer relations process with a long-term view of developing friction-free commuter experience through product/service enhancements

- Drive internal processes / operations focused on customer empathy and delivering superior customer experience

- Propel tactical and strategic campaigns for customer acquisition and retention

- Drive innovation in the organisation to constantly deliver and improve KPIs

- Responsible for new sub-products and new sales channels for expanding the business

- Team management and people development

- Guide, inspire, and develop capability of resources in the team to help with the expanding business with great service quality

- Set up a nimble template, and organisation structure for expansion of operations

- Work with cross functional stakeholders, locally and globally, to drive platform strategy, customer experience, business outcome

- Steer pilots, studies and experimentation as appropriate to deliver required business outcome including continuous innovation

- Represent the organization in external forums and meetings as appropriate

Profile :

- Tier 1 MBA graduate with at least 12 years of experience, of which at least 2 years in New Age mobility & logistics technology organisations

- Successful track record of scaling up an organisation in the past

- Solid understanding of the mobility sector

- Ability to work in a fast paced complex structured organisation, with multiple lines of reporting

- Ability to work with global teams, solve complex problems

Job Offer :

- Industry Leading Benefits & Perks

- Stock Options of the Parent entity

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Sreeram Muraleedharan on +91 6820 6821

Contact - Sreeram Muraleedharan - +91 6820 6821

The Apply Button will redirect you to website. Please apply there as well.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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