Head - Business Development - Matress

Job Responsibilities:

- Develop, maintain, and update comprehensive categorization of mattresses.

- Update and manage product information, key features, detailed descriptions, and SEO keywords content.

- Ensure all products are listed and optimized to the highest standards across various platforms, websites, and marketplaces.

- Analyze customer query data and implement process improvements.

- Generate customer reviews and monitor ratings to enhance marketplace status.

- Coordinate operational activities related to catalogs.

- Ensure a reliable and operationally effective flow of mattresses.

- Market new products through regular website updates.

- Coordinate channel promotions in collaboration with sales, marketing, and other departments.

- Lead the publication and optimization of web content to drive sales and lead generation.

- Improve processes to reduce order discrepancies.

- Enhance customer micro journey to achieve goals.

- Establish scalable communication processes.

- Collaborate with internal teams to drive tools and process improvements.

- Ensure key deliverables are met for respective accounts and maintain relationships with key accounts.

- Develop sales plans, market plans, and forecasts for the entire marketplace.

- Appoint sellers for mattresses.

Key Performance Indicators (KPIs):

- Measure product performance by tracking add-to-cart and e-commerce conversions.

- Monitor bounce rate.

- Analyze customer page session (time spent).

Desired Skills and Experience:

- Strong leadership skills.

- Excellent communication skills.

- Experience in team management.

- Relevant experience in e-commerce cataloging creation and enhancement, SEO, and content writing.

- Proficiency in MS Office.

- Basic internet skills.

- Familiarity with e-commerce and ERP application management.

- 15-20 years of experience, with a focus on heading sales for mattresses.