Head - Business Development - Contract Logistics

JOB PURPOSE

The role involves driving the Business Development / Customer Acquisition for Contract Logistics vertical (this is a 100% hunting assignment).

Ensuring customer delight by offering them world-class service experience and thereby achieving business revenue growth targets.

KEY DELIVERABLES

- Drive the customer acquisition strategy through consultative selling and building new relationships with the CXOs/MDs.

- Responsible to deliver Budgets and P&L with an expected level of gross margin.

- Grow the top-line of the business exponentially and ensure profitability by managing the cost of acquisition/Cost of servicing and overheads.

- Develop & execute the annual operating plan - revenue & cost planning and forecasting.

- Developing performance metrics, incentive structure and monitoring key parameters to increase the overall productivity of the BD team.

- Work meticulously with the Solution Design team to customize client requirements and optimize deliverables.

- Hire, train & retain a team that is customer-centric and has a consultative selling approach.

- Leading a team of BD Managers to acquire large Indian and MNCs customers.

- Must understand and negotiate a profitable pricing structure and service-level agreement that will increase the company's - share of wallet- in the warehousing and logistics industry.

JOB REQUIREMENTS

Qualifications -

- BE with MBA, preferably from a Tier 1 Institute with a minimum 10-15 years of Business Development experience in Contract Logistics domain.

Technical Skills

- IT savvy & process orientation

- Data analytics

- Knowledge of WMS / TMS platform

Business Skills

- Negotiation Skills

- Leadership Skills

- Ability to Build Partnerships

- Analytical skills/problem-solving ability

- Customer orientation

- Teamwork ability

- Holistic thinking approach

- Positive thinking ability

- Cost consciousness

- Team handling abilities

- Ability to handle stress