Head - Business Analytics & Intelligence - BFSI

Head - Business Analytics & Intelligence

Job Purpose :

- The role holder develops and maintains the business intelligence reporting frameworks, tools, and data marts; works cross-functionally with various business owners to determine and meet their reporting and analytics needs; and to ensure timely high-quality reporting and analytics.

- This person must ensure that the company has the necessary data and information for ongoing daily operations and strategic planning. This role holder will need to provide in-depth analysis towards discovering new opportunities for the company's continued growth.

Key Responsibilities Include :

- Develop, perform, and manage the analyses of business and financial metrics as well as performance measures

- Work closely with the business to develop, recommend and establish strategies, plans and processes to improve profitability and cost efficiencies

- Plan and implement the overall analytics and business intelligence strategy

- Develop and maintain financial reports to clearly communicate actual results, forecasted performance, and variances to plan, forecast and budget

- Identify opportunities to develop forecasts, statistical models, segmentation schemes, and data-driven analyses to drive marketing and merchandising efforts around customer acquisition and conversion

- Discover new opportunities to optimize the business through analytics and statistical modeling

- Understand and incorporate industry specific metrics into reports to highlight relevant trends and support fact-based business decisions

- Partner with the Technology teams to deliver a stable and highly available reporting platform

- Work with business owners to identify information needs and develop reporting; primary partners include the management team, finance & accounting, marketing, online retail, merchandising and operations

- Oversee all aspects of analytics and business intelligence projects

- Develop and maintain reporting and analytical tools, including Hyperion

- Lead the design and development of analytical projects designed to understand key business behaviors that drive customer acquisition, retention, and engagement

- Develop KPI dashboards

- Integrate web analytics into transactional and customer analytics

Education Qualification / Skill sets required :

- 10 to 15 years- experience in a Senior Business Analysis and/or Business Change role.

- Excellent business analysis skills to translate user requirements into solution needs

- A proven ability to manage a team of people, clarify roles and responsibilities, develop the people and get the best from the team overall.

- Exceptional interpersonal, communication (both written and oral) and presentation skills.

- Excellent influencing, negotiation and planning skills, with strong experience in demonstrating leadership, inspiring colleagues and customers, as well as managing and leading teams.

- Excellent ability to think clearly, analyse problems logically and make correct decisions under extreme pressure.