Key Responsibilities: - Business Process Reengineering (BPR) for customer facing process to reduce TAT & internal process to simplify & enhance efficiency balancing operation risk. - Review of assets & sales processes for simplification and automation - Root Cause analysis of Assets & sales complaints and identifying process improvements/automation projects -Undertake Improvement Projects with a target to create an impact on the Service Delivery, Business Improvement, Cost Reduction & Sales force effectiveness - Benchmarking of processes across major banks to arrive at best possible process improvements. - Competency building among hub/branch staff around Asset services & sales Processes - Ensure process and service training is extended to the asset hubs / /branches and other units on new process - Identifying major areas for Assets FTNR / TAT and focused training/improvement projects - Coordination with branches and other sourcing units for reduction of pendency of Approval, disbursements & Assets related instructions - Coordination with other support teams to extend required support to ensure end customer satisfaction

Mumbai

Head - BPR & Projects  - BFSI 

Head - BPR & Projects  - BFSI  ,Job Description for Head - BPR & Projects  - BFSI  in V-Konnect Associates in  Mumbai for (12-16) years of experience. Apply Now!

Job Description for Head - BPR & Projects  - BFSI  in V-Konnect Associates in  Mumbai for (12-16) years of experience. Apply Now!