Head - Analyst - KPO/Research

Job Description :

- The position will head the data analytics division for the business

- Managing data analysis and processing activities involving analyzing, studying and summarizing data for extracting useful information which would assist in strategic decision-making and planning

- Managing the team and mentoring them to help them achieve the organizational objectives

- Driving organization to assist with decision-making, extracting insights from internal and third party data, and presenting to the business leaders

- Working with various departments to fulfill the organizational objectives

- Driving key projects and ensuring the SLA's & timelines are met

- Constant process monitoring and improvements