Head - Alliances & Partnerships - BFS/FMCD/Online

We have an opportunity with one of our startup clients which is into end to end loyalty marketing. The company is fully funded and has been started by veterans from Indian market.

Role: Head of Alliances and Partnerships

Location: Mumbai or Delhi (Remote)

Job details:

The job entails getting partnerships with national and regional brands to offer their products and services at the best terms in the market to be featured in catalogues which will be published to customers for purchase using authorized payment instruments or redeem with points or a combination of points + cash.

JD:

- Get merchandise, service and gift partners on board at the best terms prevailing in the market - price, credit, customer experience, customer journeys

- Be responsible for the profitability of the vertical including optimizing costs and maximizing revenues through catalogue optimization, introduction of high margin products.

- Get adequate margins to sell the merchandise and services at the most competitive prices in the market and be able to provide adequate margins to fund accelerated points earnings and retain decent margins to drive profitability.

- Drive the marketing and customer adoption strategies towards successful implementation for maximizing sales volumes and customer traction on the platform.

- Ensure all vendor agreements are vetted by legal and finance and get all vendors to duly sign the agreements in the prescribed format including getting the vendors to adhere to the SLAs mentioned in the agreements.

- Troubleshoot, look for alternates when vendors renege on commitments - build and implement adequate back- up plans to ensure that client SLAs are met without fail.

- Reimagine and refresh the catalogues and the offerings constantly to keep the offering contemporary and catering to all segments of customers.

- Guide and build a strong team in the space of rewards and merchandising.

- Constantly update self and team on the best practices in e-commerce, loyalty rewards catalogues and digital marketing.

Experience: 12+ years in Consumer durables, BFSI or ecommerce companies.

If the above role matches your skillset, please reply with your updated CV.