jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
14/02 Dipti
Practice Lead at Symbiosis Management Consultants

Views:3765 Applications:86 Rec. Actions:Recruiter Actions:0

Head - After Sales Service Excellence - Tractor (15-20 yrs)

Delhi/NCR Job Code: 422198

Head - After Sales Service Excellence - Tractor

- Making After Sales Service Strategies, Implementing Systems & Processes for achieving Service Excellence.

- Customer service satisfaction index improvement.

- Monitoring of Customer Relation Operations and ensuring maximum customer satisfaction and business excellence.

- Managing Call center's & CRM activities.

- Improvement in service convenience & coverage .

- Maintain Accuracy & Speed of Warranty Information

- Automated solution Development for after sales processes

- Dealer Service Quality Index & Handling of MIS

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
Something suspicious? Report this job posting.