Head - Administration - BPO/ITeS

Would be responsible to handle entire gamut of administration activities with a team of 10 to 15 including administration housekeeping, travel, security etc.

Role & Responsibilities :

- Co-creating the workplace strategy of the organization and unique employee experiences!

- Planning and implementing the workplace strategy by identifying the best cost-efficient locations aligned with the talent landscape, creating office spaces that enhance our brand and provide optimum seating capacities.

- Evaluating the current offices, augmenting capacities, identifying new office spaces within the existing locations or if needed, in new locations and creating workspaces that look, feel, smell, sound and serve

- Engage all the five senses the same way in every location creating unique employee experiences.

- Overseeing, directing, and constantly improving the employee services and daily operational aspects of all offices globally. This includes upkeep of the office, security, cafeteria services, employee movement, visitor management, vendor management.

- Responsible for all business travel and employee transportation.

- Identifying the best travel partners and related service providers, monitoring, and regularly improving employee travel experience

- Leading the Safety, health, environment, and security

- Ensuring all regulatory compliances are met and adhered always without any compromise

- Directing development and implementation of key procurement strategies / contingency plans for key office supplies; identifying new potential vendors

- Annual budgeting, tracking and optimal utilization of budget

- Key partner in the employee global mobility program.

- Identifying, setting up, and managing guest houses in key locations that provide a home-away from home experience to our employees and partners while on extended stays.

- Enabler of home offices - setup design, procurement, and support

- Amplify talent attraction, engagement, and retention efforts

Qualification and Experience :

- The candidate should possess a qualification in facility management, or any other relevant degree.

- Must have at least 15-25 years of relevant experience and a good understanding of global facility management practices, OSHA Guidelines, environmental and sustainability standards, security protocols.

- High quality written and verbal communication skills, strong listening skills

- Excellent interpersonal skills and a demonstrated ability to interact with all levels in the organization.

- High on Integrity is non-negotiable

- A good network in related areas will be an advantage

- Experience in dealing with government agencies and regulatory authorities

- Service orientation will be key to success in this position

- Professionals with defense forces background

- International experience in related areas

Industry Preference : Facility Management, IT/ITES/Hospitality/Defense Services.