HDFC Bank - Unit Head - Retail Asset Operations Control Unit

PURPOSE OF THE JOB:

- Managing the Audit and monitoring the functioning and processes of the branches and their productivity.

KEY RESPONSIBILITIES:

Ensuring compliance and adhering to audit protocol:

- Review of Concurrent and Branch Audit reports

- RBI Audit & Statutory Reporting

- SOX & ISO Audits

Monitoring functioning of Asset ops at branches:

- Surprise Process Verification of Branches

- Time & Motion and Budgeting of all units in Retail Asset Operations

- Branch Performance Monitoring & Rating

- Time & Motion Study & Staff Budgeting for Retail Asset Operations

- System controls & Enhancements

- Setting up of new processes in operations basis business & credit requirements

- Process Documentation & RADAS Maintenance

- Publishing of various critical MIS to Product & Policy teams for corrective action. For e.g. Pending PDD, Sales FTNR, Asset Cost Mismatch, E-Attendance - Late sitting / Password sharing etc.

- PSL Processes for Retail Assets and Business Banking

- Accounts - Finnone Product Opening & Branch Opening, related master maintenance and Portfolio Reconciliation

- Securitization Operations