About HDFC Bank: HDFC Bank Ltd was promoted in the year 1994 by the premier housing finance company of the country, HDFC Ltd. The Bank commenced operations as a Scheduled Commercial Bank in January 1995. Today the Bank has a nationwide network of over 4,787 branches and 12,635 ATM's in 2,691 cities/towns. The Banks American Depository Shares (ADS) are listed on the New York Stock Exchange (NYSE) and the Global Depository Receipts (GDRs) are listed on Luxembourg Stock Exchange. The Bank has been bestowed with numerous awards and accolades from top national and international agencies & magazines. HDFC Bank comprises of a dynamic and enthusiastic team determined to accomplish the vision of becoming a World-class Indian bank. Our business philosophy is based on our four core values - Customer Focus, Operational Excellence, Product Leadership and People. We believe that the ultimate identity and success of our bank will reside in the exceptional quality of our people and their extraordinary efforts. We are committed to hiring, developing, motivating and retaining the best people in the industry The Bank's objective is to build sound business franchises across distinct businesses so as to be a preferred provider of banking services for target retail and wholesale customer segments. We are committed to healthy growth in profitability while ensuring the highest levels of ethical standards, professional integrity, corporate governance and regulatory compliance. Job Description: To effectively manage the Unit with Centralized operations for PAN India: - Dispute Management of Debit, Prepaid and Credit Card transactions spread across wide spectrum of Card Interchange Networks like Visa, MasterCard, NPCI & Diners and Euronet. - Good knowledge of Card Payment Industry and digital Payment modes like IMPS, UPI, BHIM, QR Codes, E-Toll, POS,etc and its dispute management process. - Ensuring prompt resolution of cases referred to Escalated complaint desk of the Bank & Banking Ombudsman. - Active participation in meetings / discussion with Card Interchange Networks towards any changes in the Dispute Management process/guidelines. - Ensure that RBI and Card network guidelines are adhered to at all times. - Supporting business teams by participating in projects and new product launches. Providing the necessary information to business teams and initiate the process for sign off. - Initiate and Implement process improvement/automation which will reduce TAT/enhance productivity. - Internal, SOX, ISO & Statutory audit reviews for the Unit. Minimum Requirements- - Minimum 15 years of experience in Banking - MBA from premium institute - Exposure to banking, dispute management process of ATM & POS Acquiring preferable. - Good knowledge of Master / Visa / Diners / NPCI / Euronet dispute management process and good overall card industry knowledge.

Mumbai

HDFC Bank - Unit Head - Card Interchange/Merchant Acquiring & Mi-Revenue Operations 

HDFC Bank - Unit Head - Card Interchange/Merchant Acquiring & Mi-Revenue Operations  ,Job Description for HDFC Bank - Unit Head - Card Interchange/Merchant Acquiring & Mi-Revenue Operations  in HDFC in  Mumbai for (15-20) years of experience. Apply Now!

Job Description for HDFC Bank - Unit Head - Card Interchange/Merchant Acquiring & Mi-Revenue Operations  in HDFC in  Mumbai for (15-20) years of experience. Apply Now!