- Managing application mordernization Projects and Functional Analyst and Process Design
- Review of Functional Specification Document / Understanding Document from vendor
- Arranging Sign off from all stakeholders w.r.t BRD & FSD
- Preparation and circulation of Project plan (Pre & Post FPN) to stakeholders
- Preparing FPN note and raising FPN
- Tracking and closure of Defects
- Level 2 support on understanding gaps & production issues
- Stakeholder management & communication
- User training on enhancements raised in application
- Manage & coordinate with cross segment teams (IT, Business, Operations) and vendor
- Support to the Business user and new implementation.
- Ensure availability of the application
- Manage & coordinate with cross segment teams (IT, Business, Operations) and vendor
- Stakeholder management & communication
- User training on enhancements raised in application has context menu.
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