HDFC Bank - State Head - Administration Manager

State Head_Administration Manager

Business Unit : Admin

Job Title : State Head Head

Reporting Line : Regional Head - Admin

Location : Panjim

Band : E4 - D1

Purpose Of The Job :

To monitor the functions and operations in the designated State to establish and sustain Admin service standards and turnaround time in order to have a smooth flow of operations

Key Responsibilities :

Team management :

- Leading the state Admin team and overseeing Facility Management and Admin Operations for the state under his purview.

- Overseeing Admin procurement for the region, vendor management and cost control.

- Ensuring that safety, health and security standards are maintained at all locations in the region.

- Conducting surprise visits to branches, ATMs, soliciting informal and formal feedback from staff on admin service standards.

- Regular reporting of admin related MIS to the central office

Coordinating with internal and external stakeholders :

- Liaising with business heads and networking to obtain feedback and understanding admin needs of different business units.

- Liaising with local police, municipality and government authorities and ensuring legal compliance.

Job Specifications :

- Candidate should be at least a first class graduate from any stream, preferably with an engineering background.

- Should be able to converse fluently in the local languages of the area under his purview.

- Should have at least 10 years experience in Administration - particularly Facility Management.

- Should have a commanding personality and leadership skills

- Should have the suitable contacts with Government agencies

- Knowledge of IT and Admin related software systems would be an added attribute