HDFC Bank - Regional Service Manager - Human Resource

Regional Service Manager - Human Resource

Purpose Of The Job :

The RSM is responsible for following the HR agenda across assigned businesses and territories in the areas of :

a) Talent Acquisition

b) Employee Engagement

c) Employee Relations

d) Training and Development

e) HR Operations

The above role exists to provide proactive HR support to the businesses, to be the first level of contact for all employees, with a primary focus on E1 - E3 levels.

Key Responsibilities :

Talent Acquisition :

- Responsible for vacancies as per approved budgets for all critical and non critical positions (E1- E3 levels).

- Adopt an optimal mix for sourcing candidates.

- Timely Siva and Karo Si faarish updation.

- Interact with consultant for vacancies, share timely feedback and facilitate vendor payment.

- Vacancy closure as per TATs

- Obtain and maintain offer related documentation like exception approval, special hiring approval, joining commitment, notice pay buyout etc

- Maintain adequate pipeline of candidates for critical positions.

- Responsible for end to end campus hiring for T3 campuses

- Should be aware of hiring trends by competitors and maintain relevant data.

Employee Engagement :

Conduct following HR initiatives for band E4 and below employees

- Branch Visits( below 300crs)/Location Visits

- Employee 1-O-1 sessions: To understand their concerns and seek feedback on HR processes

- Employee Career Discussions: To understand their career aspirations, clarify expectations; discuss career options in the bank etc.

- Employee Satisfaction Survey/UF Feedback Survey: Conduct and collate data

- Exit interviews: Conduct interviews and maintain exit data.

- New Joinee Mentoring: Allocate mentors and conduct Parichay meets.

- Reward and Recognition: Collate nominations and facilitate payout(Star Awards)

- Employee Meets: Conduct meets as per need

Employee Relations :

- Handle first level queries on ER issues like absconding, memos etc and co-ordinate with ER team and RHRC for resolution.

Training and Development :

- Co ordinate to ensure adequate and relevant training coverage of employee base to enhance capability building.

HR Operations :

- To function as the SPOC for line managers on HR operational issues (Leave, Transfers, New Joinee formalities, HRMS updation, Exits etc)

- Adherence to TAT as per SLAs defined

- Follow up for timely data updation for all employees in the region, confirmations letters, transfers etc

- Generate periodic reports.

Requirement :

- Should possess a degree in Master in Business Administration/Post Graduate Program in Management in HR or equivalent

- Should have completed minimum 2-5 years- experience in fields related to HR

- Effective Communication and drafting skills.

- Analytical ability.

- Knowledge of MS Word, Excel is mandatory