HDFC Bank - Prime Supervisor - Virtual Relationship Banking

Prime Supervisor - Virtual Relationship Banking

Job Description:

- Responsible for managing a team size of 15 personal bankers managing prime portfolios

- Managing team in order to ensure that the portfolio objectives like cross - sell, income, quality parameters and regular services interactions etc are met and the prime customers are serviced properly

- Operations process adherence should be the main objective with meeting the Audit & Compliance paramtere

- Managing the team in order to ensure proper engagement with customers with focus to increase the digital penetration and all product penetration to achieve the objective of income / revenue generation

- Responsible for training and motivating staff

Job Specification:

Prior experience of 2-4 years in team handling and phone banking