HDFC Bank - Automation Analyst - FinnOne

PURPOSE OF THE JOB :

- To have comprehensive knowledge of FinnOne Loan systems for mapping system flow in FinnOne NEO.

- Doing UAT of FinnOne NEO system & Operation process automation.

- First point contact for Operations teams on Operation's automation & FinnOne NEO.

- Understand the requirements from the Line Operations team & other stakeholders impacting Operations process

- Knowledge of Digital journey for Loan Process.

- Co-ordinate with BTG/automation team for any automation /system development required to meet product requirements.

- Ensure end to end project implementation

KEY RESPONSIBILITIES :

- To map system flow for branch Operations & CPU Processes in FinnOne NEO covering front end, servicing & imaging processes.

- To do UAT of various processes like disbursement, Loan Boarding, Repayment, Foreclosure etc

- Conceptualize and finalize system design and requirements

- Brief the BTG/automation team on any automation/system development required to meet product requirement.

- Get the target dates for system development/automation initiatives from BTG/automation team and convey the same back to product.

- Ensure UAT of systems delivered so that solution is complete

- Draft process notes in consultation with the relevant line function and get the same signed off by all stakeholders.

- Ensure end user communication and training

- Identify areas of automation within existing processes with the end objective of process improvement.

- Review the User acceptance test cases and ensure completeness of scenarios.

- Ensure UAT of systems delivered is complete within agreed timelines.

- Ensure completion of 90 day review calendar being maintained by team members.

- Guide team members handling post implementation queries / system issues.

- Review and escalate (critical) system issues being tracked by team members.

Requirements :

Graduate/FT PG Course with minimum of 10 years experience in Banking.