HCM Analyst - IT

- Evaluates new developments per business requirements, and recommends appropriate alternatives and/or enhancements to systems.

- Act as the technical point of contact between different functional departments and clients/stakeholders

- Troubleshoot problems and conduct tests to assist in issue resolution

- Leads, Release upgrades and any other technical assignments

- Assist and mentor others with "How To" questions on Workday

- Develop customized reports based on the business requirements that you and/or your team have gathered

- Analyze the data to ensure the integrity and draw conclusions

- Prioritize priorities and workload

- Drive continuous improvement of Workday HCM

- Serve as a resource for Tier 3 end-user support, exemplifying exceptional customer service

- Collaborate with functional leads to capture and document business requirements

- Support training and communication plans to support new Workday functionality

- Work collaboratively within the Workday Solution team and with cross-functional teams

- Leverage community, resources, and network to stay abreast of enhancements and leading practice