HCL - Training Operation Lead

HCL is looking for Training Operation Lead for Bangalore

Educational Qualification - Graduate in IT or MCA, MBA with experience in training organization

Experience - Minimum 10 + Years

Excellent Communication skills verbal/written: 

- Design technical training programs according to organizational requirements across multiple specializations Core engineering & product development, Operations, etc.

- Responsible for working with the Technology Heads & Technical Managers to create buy-in & validations of the design of all technical programs which will be run in the company.

- Responsible for creating & delivering (Mix of individual delivery & through partners) all fresher technical induction programs

- Develop sustainable assessment mechanisms linked to upskilling for all technical programs which will be delivered in the company (Including but not limited to Question Bank creation, Certification methodologies design, Simulation & live exercises, etc.)

- Design & publish key metrics which will clearly communicate the success criteria of the technical programs & technical competency upward movement across the organization

- Responsible for working with key stakeholders internally to identify future technical skill requirements & proactively working on developing the skills in-house

- Will be accountable for technical vendor evaluations, assessment vendor evaluations & get best-in-the-industry vendors & trainers for our organization

- Run smooth error-free Learning Operations

Technical knowledge - 

- Microsoft Office (MS Word/PowerPoint/Excel).

- Plan, organize, coordinate and direct training and educational activities at management, professional and supervisory levels.

- Consult with Managers to determine training needs and schedule arrangements, training policies and procedures.

- Conduct training sessions and obtain the services and assistance of training specialists when courses and training procedures are of a specialized or advanced nature

- Participate in analysis studies with managers to evaluate and determine the effectiveness of the training programs.

- Responsible for the department's record systems, files and training materials inventory; prepare periodic reports and summaries to keep Management apprised of training activities and results.

- Capable of providing 1-1 feedback & mentoring to employees

Personal Attributes:

- Ability to manage multiple tasks concurrently

- Ability to achieve outcomes with minimal direct supervision

- Able to build trust and show integrity by

- Being genuine, taking straight and keeping promises

- Be courageous by being accountable, proactive and innovative

- Show care by listening carefully, seeking feedback and being community minded

- Ability to solve problems by being collaborative, creative and analytical

- Demonstrate fairness by treating people with dignity and taking a balanced view of circumstances

- Contribute to a vibrant environment by being energetic, enthusiastic and engaged in everything you do

- Ability to adapt in a changing environment