HCL Technologies - Network Presales Role - Voice Technologies

Experience - 5-8 yrs

Location - Noida

Skill - Ideally people who started their career with Voice Network Operations & eventually moved to Pre-Sales

Responsibilities : 

- Up to 50% Global Travel

- Responding to RFP's / RFI's / RFQ's as part of pre-sales process.

- Participate in due diligence meetings with customer to gather more information on proposal/information request and environment.

- Architect winning techno-commercial Information Security solutions as part of the pre-sales process.

- Prepare

- Proposal documents including proposals, pricing sheet, solution presentations against RFP- s/RFI- s

- Contractual documents such as Statement of Work, Resource Unit Definitions etc

- Understanding new data technologies/products and position them in relevant solution proposal

- Keep himself/herself up-to-date with latest products features, licensing, architecture and price

- Defend end-to-end data solutions to customer/internal stakeholders

- Working closely alongside other technology owners for optimal solution design in-line with the overall proposed solution.

- Work with OEM / Partners to ensure an appropriate solution is proposed during Presales Cycle

Knowledge & Experience : 

- Understanding of various areas under Network domain 

- Voice technologies and platforms

- Video technologies

- TCP/IP protocol suite

- Application protocols - HTTP, HTTPS, FTP, SMTP, SNMP, SSL etc.

- Voice over IP and other Converged Network Technologies

- Video over IP (desired not necessary)

- Expert in Cisco Voice Architecture or Avaya Voice Architecture

- Able to technically describe the components of a typical voice architecture

- Technical experience with designing, installing, configuring and supporting security infrastructure technologies, tools.

- CCNP - Voice or Avaya equivalent desired and CCNA or Avaya equivalent mandatory