HCL - AM/DM - Infrastructure Presales - Business Solutions Group

Infrastructure Presales - Business Solutions Group (Assistant Manager/ Deputy Manager)

Job Title : Assistant Manager

Team : Global Presales

Work Location : Noida, Bangalore, Pune, Chennai

Role Description :

- Responsible for all pre-sales activities including RFP/RFI response, conceptualize solutions, proposal preparation, service mapping.

- Primary objective will be to manage and continuously evolve the Pre Sales process in a manner that translates into consistent and higher deal conversions, by implementing solutions and practices that are best in class and higher/equal to Industry bench mark.

- Successful candidate will be responsible for devising and delivery of Pre Sales strategy in conjunction with Sales and Marketing management objectives.

Qualification :

- MBA/PGDM from a premier B-School

- Post MBA, IT experience of 1-3 years Preferably in IT Infrastructure Management, Telecom, Networks, Security, IT Products Support or Design Engineering.

Skills :

Technical& Non-Technical :

- Key responsibility would be Bid Management and IT Infrastructure solution design

- Work with the Sales, Technical and Delivery team, Finance team and HR team to come up with a competitive proposal response.

- Effectively coordinate with other stakeholders for solution design, customer visits

- Good understanding and appreciation of the Technology landscape (IT Infrastructure - Data Centres, Networks, End User Computing, Security, Tools etc.).

- Exposure and inclination towards analytics and numbers

- Exposure to ITIL framework

- End-to-end ownership of the proposal response to the client.

- Good Analytical skills - well versed with MS Office (Word, Excel, PowerPoint) to prepare proposals, perform financial business cases and data analysis

Soft skills :

- Excellent Written and Oral Communication skills.

- Interpersonal skills: Understands Ways of Working, Works seamlessly with peer groups, Ability to connect with Sales and technology teams.

- Presentation Skills: Understands HCL Infrastructure Services Division(ISD) Differentiators, Positioning and Peer Set Comparison, Present Corp pitch during induction sessions and internal team, Accompany Leadership/Vertical leads during client visits and understand messaging and articulation.

- Self / People Management Skills: Self Motivated, Self-Starter, Time and Prioritization Management.

Competency Proficiency:

Core Competency :

Collaboration:

- Takes initiative to actively participate in team interactions.

- Without waiting to be asked, constructively expresses own point of view or concerns, even when it may be unpopular.

- Ensures that the limited time available for collaboration adds significant customer value and business results.

Communicating for Results :

- Converses with, and writes to, peers in ways that support transactional and administrative activities. Seeks and shares information and opinions.

- Explains the immediate context of the situation, asks questions with follow-ups, and solicits advice prior to taking action.

Problem Solving :

- Asks questions and looks for data that helps to identify and differentiate the symptoms and root causes of every day, defined problems.

- Suggests remedies that meet the needs of the situation and those directly affected.

- Resolves problems and escalates issues appropriately.

Role Based Competencies :

Accountability :

- Checks assumptions about mutual expectations and clarifies standards of overall performance.

- Checks the scope of responsibilities of self and others.

- Monitors day-to-day performance and takes corrective action when needed to ensure desired performance is achieved.

Analytical Thinking :

- Collates and reports information. Identifies trends and exceptions.

- Investigates to define problems more accurately.

- Sorts information in order of importance.