Conversation Designer - India What we want to accomplish and why we need you? Haptik is one of the world's largest Conversational AI companies, having reached over 100 million devices, and processed over 4 billion conversations till date. Haptik has been at the forefront of the paradigm shift of interaction from clicks to conversations. We have built a robust set of technology and tools that can enable any kind of conversational application. With a 250 member strong team that is set to double in the coming year, Haptik is truly poised to lead the Conversational AI revolution with some of the best minds in the industry. What will you do every day? You will be responsible for designing engaging and impactful conversational experiences. You should be able to understand business requirements, conduct UX research, and create natural dialogue flows keeping technical constraints and product capabilities in mind. Ok, you're sold, but what are we looking for in the perfect candidate? - Understand business requirements and craft conversational dialogue flows aimed at solving the end user's problem - Champion a user-first approach and conduct thorough client and user research - Analytical Thinking: Use data-driven decision making to help define best practices of Conversation Design - Ability to synthesize multiple perspectives (Clients, Developers, Program Managers) and create clear and compelling conversational journeys - Proactively identify impediments and provide resolutions during the Design and Ideation phases of a project - Be the client's advocate and ensure that the solution is aimed at long-term success and exponential ROI - Detailed understanding of the underlying technology, platform, and product - Keep up with market trends and be a thought leader in the industry Requirements : - 4-5 years of relevant experience in professional writing (copywriting or scriptwriting) or equivalent experience in UX writing or design - Degree in any field (Design, UX or Writing preferred) - Proficiency in spoken and written English along with editing and proof-reading skills (word choice, grammar, and style) - Should be able to display critical thinking and logical reasoning skills - Should have a creative outlook and a keen eye for detail - Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment - Fluency in other languages apart from English is a bonus - A clear understanding of Natural Language Processing (NLP) is a bonus Requirements is such a strong word. We don't necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you've done most of it and are ready for the challenge of adding some new things to your resume Tell me more about Haptik : On a roll : Announced major strategic partnership with Jio. Great team : You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators. Great culture : The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up. Huge market : Disrupting a massive, growing chatbot market. The global market is projected to attain a valuation of US $0.94 bn by the end of 2024 progressing from US $0.11 bn earned in 2015. Great customers : Businesses across industries - Samsung, HDFCLife, Times of India are some that have relied on Haptik's Conversational AI solutions to engage, acquire, service and understand customers. Impact : A fun and exciting start-up culture that empowers its people to make a huge impact. Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness.

Mumbai

 Haptik - Conversation Designer   

 Haptik - Conversation Designer    ,Job Description for  Haptik - Conversation Designer    in ABC in  Mumbai for (4-6) years of experience. Apply Now!

Job Description for  Haptik - Conversation Designer    in ABC in  Mumbai for (4-6) years of experience. Apply Now!