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06/12 HR
HR at HAPPAY (VA Tech Ventures Pvt Ltd.)

Views:345 Applications:132 Rec. Actions:Recruiter Actions:0

Happay - Senior Manager - Account Management (3-5 yrs)

Bangalore/Mumbai Job Code: 1346611

Job Description:


About Opportunity :


- To accelerate our growth further, Happay is looking to build the industry's best Account Management team.


- This role will involve in managing existing Accounts of Happay and conducting the up-selling process as well.


What You Would Do ?


- Present products and services to clients, peers, and management as it relates to performance and planning.


- Collaborate with colleagues and internal departments to achieve underlying fundamental companies' objectives and goals


- Meet and exceed sales KRAs and metrics for emails, calls, meetings and demonstrations, customer escalations.


- Provide actionable customer feedback to key stakeholders including, but not limited to, marketing, product development and research


What You Must Have ?


- 3 to 5 years of account management experience (in a similar discipline preferred: financial services, business to business SaaS sales, solution selling)


- Excellent interpersonal, verbal, and written communication


- Proven track record in hitting quota and retention targets


- Organized, detail-oriented with the ability to multi-task, prioritize and respond quickly


- Negotiation skills as it relates to renewal upsells, cross-selling, and additional product addons


- Highly proficient in MS Office Suite and CRM systems.


- Experience with Salesforce is preferred Self motivated, team-focused attitude, and willingness to collaborate with peers, product management, and internal teams


What Would Make You Successful ?


- Customer First


- Ability to make positive impact on every interaction, able to understand.


- Customer needs and find a solution.


- Interpersonal effectiveness and ability to influence.

Women-friendly workplace:

Maternity and Paternity Benefits

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