Happay - Senior Implementation Manager Roles and Responsibilities : - Partner with customers to understand the scope of the project, create a timeline, and drive the implementation through to successful completion. - Manage multiple software implementations for customers, acting as a hybrid of project manager and technical/business consultant. - Understand the Happay platform end-to-end and lead solution design workshops with the customer. - Provide guidance and best practices on configuration options to meet customer needs. - Work closely with cross-functional teams on addressing project deliverables and ironing out risk areas. - Write professional-grade documentation to effectively guide customers through the onboarding process and maintain project documentation to trace all the activities completed during the project. - Drive project till Go-Live and ensure successful execution of cutover plan, data migration and production deployment. - Collaborate with internal stakeholders to identify and communicate technical services. - Participate in late-stage meetings with prospects to consult on product capability and educate on technical implementation. Skills and Experience : - 3-5+ years experience implementing B2B SaaS software for the enterprise segment as the project lead with full responsibility for onboarding. - Outstanding project and time management skills - skilled at keeping tasks on track while managing risk and ensuring effective cross-team communication - Excellent written and verbal communication - Ability to navigate technical applications and gain a deep understanding of functionality. - Ability to build strong relationships to serve as a trusted advisor who can guide customers on best practices and platform optimisations - Demonstrated drive to achieve stretch goals in a fast-paced environment. - Can-do attitude - you must be able to think outside the box, problem-solve complex and novel issues, and roll up your sleeves to get the job done.

Delhi

 Happay - Senior Implementation Manager - B2B SaaS 

 Happay - Senior Implementation Manager - B2B SaaS  ,Job Description for  Happay - Senior Implementation Manager - B2B SaaS  in Happay in  Delhi for (3-7) years of experience. Apply Now!

Job Description for  Happay - Senior Implementation Manager - B2B SaaS  in Happay in  Delhi for (3-7) years of experience. Apply Now!