Hansa Cequity - Sales Lead/Business Development Manager - Hansa Direct

Company Background:

Hansa C Equity founded in 2007 helps companies build customer relationships using technology through exclusive marketing and analytic stands.

Hansa Direct, a part of Hansa Customer Equity, is one-of-a-kind Customer Relationship Centre (CRC) that is backed by specialists across data, analytics, martech and digital. The core focus of services provided here is on helping a customer build lifelong relationship with a firm and not just for addressing one-off issues or complaints. It offers a personalised omni-channel engagement journey that ensures a seamless customer experience. Hansa Direct is also outfitted to deliver 247, multi-lingual support and end-to-end customer experience management.

Role Manager, Business Development

The Sales Lead Generation Specialist is responsible for prospecting, qualifying and generating new sales leads to achieve the organisations growth targets. This individual should be a self-starter able to identify and develop new business prospects from multiple sources including networking, inbound marketing leads, prospect lists, discovery and individual research. A dynamic personality with a drive to reach decision makers is essential!

Key Responsibilities

- Develop new business through networks and research, identify avenues to introduce the Hansa Direct services to prospects within the target market, follow up on leads and see it through to a successful client onboarding.

- Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel

- Responsible for end to end Business Cycle Management, right from Lead Generation to Contract signing. Must be familiar with the RFP processes.

- Should be able to understand business and technology scenario and needs, identifying opportunities, solution offerings and business case to the client & involvement in preparation of proposals.

- Work with the Top / Senior management to set the promotional agenda for sales support team and underpin all sales initiatives with an appropriate marketing program

- Close interaction with the Operations teams & other support functions to ensure delivery of business pitches, technical proposals/ solutions as per agreed timelines.

- Developing new markets & Identification of various Market segments.

- Prepare and analyze sales pipeline reports and dashboards

Profile, Experience & Qualification

- Graduate/ BA with at least 8-9 years of experience in a business development role, of which atleast 5 years should be in the ITES/BPO industry

- Should have a solid track record of client acquisition and closures in the industry.

Skills and Behavioural Attributes

- Excellent communication and networking abilities

- High level of integrity

- Relationship Building and Account Management

- Result Orientation

- High Level of initiative and assertiveness

- Drive and Hunger to achieve and grow