Hansa Cequity - Consultant - Auto Sector

Company Background: Hansa C Equity founded in 2007 helps companies build customer relationships using technology through exclusive marketing and analytic stands.

With a data driven marketing thinking and strategy we help companies leverage the power of technology through propriety and best in class marketing automation and analytics platforms.

Our data consultants understand and unify data from multiple sources. Our analysts and customer marketing specialists glean out insights and understand our client's customers and prospects. Our campaign management and digital marketing consultants then move in to create meaningful engagements opportunities in a multi-channel environment.

Role : Consultant - Auto | Mumbai

Key responsibilities:

- Would be responsible for consulting Automotive & Aviation clients on Market Assessment, Growth Strategy, Corporate Strategy, Business Plan Formulation etc.

- Manage client relationships and expectations, and ensure client satisfaction with all project work and deliverable

- Guide client working sessions to analyse current business state and assess analytical maturity.

- Assessed the existing operating model for the clients, mapping all the business processes and identifying key gaps.

- Lead, managed and delivered couple of business transformation projects for the clients and executed the implementation roadmap

- Develop customer segmentation strategy

- Direct and review data analysis to identify actionable recommendations that drive revenue uplift

- Create metrics to measure performance in improving decisions

- Develop business plan and operating model

- Build testing and change management plans to guarantee user adoption of new Revenue Management solutions

- Support the OEMs in defining the CRM & Digital Retail strategy

- Support the implementation of the Customer Experience and Orientation strategy for the Brands

- Develop and design digital CRM/Marketing campaigns

- Design and implement CRM & Sales Marketing processes

- Setup and implement training/coaching on Customer Acquisition, Lead Management and Customer Service operations

- Develop reusable consulting methodologies and tools

Qualifications:

- A minimum of 5-8 years of relevant experience, ideally with a top-tier strategy consulting firm or project-based, team-oriented environments.

- Track record of leading and managing teams or work streams and delivering against tight deadlines in fast paced and demanding environments

- Strong background in strategic problem solving with demonstrable analytical skills

- Financial services industry knowledge, breadth across or depth within one of our practice areas is preferred.

- Deep Knowledge of CRM strategy & operations

- Outstanding communication skills;

- Master's degree required (Economics and Business, Engineering)

- Knowledge of Sales & Marketing Strategy & operations (preferred in Automotive Industry)

- Experience in Project Management Office (PMO)

- Strong interpersonal and customer relationship skills

- Willingness to travel