Guardians - Assistant Manager - CRM

Position reports to : Manager - CRM

- Ensure timelines, completion, comprehensiveness and accuracy of all documentation pertaining to clients booking form during sale.

- Ensure all required signatures of client, CPs & Sales person on Booking form along with KYC is done.

- Co ordinate with sales team on daily basis for booking/sale related information.

- Co ordinate with MIS team for booking summary & resolve discrepancy if any.

- Co ordinate with Developers team for clients Booking, cancellation &Registration.

- Co ordinate with Developers team for CP bills and their payment release.

- Communicate with CPs for CP bills and for any related requirements/work.

- Ensuring CPs have RERA certificate attached to bills while submitting.

- Reconciliation with Developers team for any payment related discrepancy.

- Regular communication with Developers team to resolve client issues if any.

- Frequently Visiting Developers office for smooth process.

- Keeping records of items handing over to developers team.

- Maintain proper records of all internal documents.