GTM Alliance Manager - BFSI

Job Title: GTM Alliance Manager

Job Category: Digital Business (Alliances)

Department/Group: Digital Business

ROLE AND RESPONSIBILITIES

- Drive business by prospecting, developing and closing opportunities with new and existing partnerships.

- Structure, negotiate, execute and manage contracts with Partners.

- Manage sales profitability and target accomplishments for the Partnerships.

- Keep company leadership apprised of market activity and trends, including new technology that could empower the sales team.

- Manage relationships with high-profile accounts and Corporate decision makers.

- Monitor daily performance of the business, identify and resolve bottlenecks in the system.

- Develop annual roadmaps/strategy with internal stakeholders to drive growth.

- Develop account plans to identify and drive new sales opportunities with partners.

- Initiate process improvement measures to ensure better productivity leading to superior customer experience

- Measure productivity and implement training measures to bridge the gap between actual achievement and the KRAs defined by management

- Understand competitive landscape and market dynamics and provide necessary feedback to internal teams

- Ensure pricing, business process and policies are in organizations best interest

- Manage the loan pipeline process from beginning to end and to ensure the swiftness and accuracy of client's finances.

- Handle partner requirements and complaints and co-ordinate with the support teams/ stakeholders to resolve complaints and manage any escalations.

- Capture root cause analysis and identify escalation triggers- undertake measures to reduce repeated escalations.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

- Candidate must be an MBA/Post Graduate or equivalent with excellent communication skills.

- At least 5 years' experience in sales with partner/channel/account management preferably garnered from

another leading financial services firm.

- Language Proficiency: Excellent command over English and Hindi languages, with excellent writing skills in

English.

- Proficiency in computer applications, M.S. Outlook and M.S. Office Suite.

- Basic knowledge of end to end Loan Processing and Collection function.

PREFERRED Skills

- High level of self drive and enthusiasm with ability to rapidly iterate on approach required with partners

- Proven past success in sales with ability to manage complex sales cycles

- Ability to communicate with Corporate decision makers (senior management) and make presentations.

- Excellent communication, interpersonal and negotiation skills

- Strong analytical and problem solving skills

- Competitive nature and a will to succeed in a target-driven environment

- Needs comprehensive knowledge about company products and policies as well as those about competition.

Responsible for quality of the conversation, which entails the following:

- Accuracy

- Product Knowledge

- Policies & Controls

- Appraisal Skills

- Punctuality & adherence to Terms of Service

- Meeting TAT commitments