Group Manager-Learning & Development (5+ years) Looking for a working professional with more than 5 years of experience in soft skills/behavioural training, content development, operations. The candidate will be responsible for delivering trainings, content creation, interacting with leadership teams for leadership training and also implement training need analysis. Location: Nasik Your Future Employer: A leading business process management organization Responsibilities: - To deliver training to employees following company training manuals, training plan & standards and publish relevant reports. - To gauge the post training performance of agents trained during the OJT period - To conduct soft skills, behavioural and leadership trainings - To evaluate and provide feedback to the training manager on amendments to the training material - Content Creation: Should be able to conduct TNI (Training Need Identification) and make changes in training plan accordingly - Knowledge Management: Ensure floor agents go through timely monthly check, floor refreshers, etc. - Stakeholder Management: Should be able to manage internal communication with peers, stakeholders Requirements: - Minimum 5 years of experience in soft skills/behavioural and leadership training - Excellent communication skills - Knowledge of Psycho Metric tests What is in it for you? - Working in a healthy and progressive environment - Enhancement of professional skills.

Nasik

Maharashtra

Group Manager - Learning & Development - BPO/ITeS/IT 

Group Manager - Learning & Development - BPO/ITeS/IT  ,Job Description for Group Manager - Learning & Development - BPO/ITeS/IT  in Crescendo Global in  Nasik Maharashtra for (5-12) years of experience. Apply Now!

Job Description for Group Manager - Learning & Development - BPO/ITeS/IT  in Crescendo Global in  Nasik Maharashtra for (5-12) years of experience. Apply Now!