Group Manager - Finance & Accounts Process - BPO/ITeS/BPM/KPO

Group Manager - Pune, Mumbai (Airoli -wikhroli)

Industry : BPM/BPO/KPO background only

Domain : Finance and Accounting (Preferably from an PTP,AP, AR background, GL blend background will also do)

Role : IC/ Client Facing

Shifts : Day / UK Shifts

Role : Drive improvement projects & initiatives across different client accounts

- Required - Experience with Finance transformation through various levers Biz. Process re-engineering, Process redesign, Target operating model- exposure to RPA / automation

- Required - change management, good communication skills, confident in engaging with clients

- Required - Domain competency in any one or more of the Towers

- Preferable/ not mandatory - exposure to Design thinking/ Lean Six Sigma / Process maturity models etc

- Essentially we are cutting down on GB/BB/MBB Certification requirement

Knowledge/Qualifications/Experience :

- Graduate/Post-graduate in Commerce/Finance

- Exposure to F&A qualifications - CA inter, MBA Finance etc. is desirable

- Relevant work experience in improving Finance & Accounting processes with leading BPM/BPO organizations

- Exposure to Robotic Process Automation (RPA) in BPO/ITES environment Preferred

- Business acumen and strong result orientation

- Proficiency in MS-PowerPoint and MS-Excel

Special Role Requirement :

- Zeal to work in a dynamic BPM environment and keen to acquire working knowledge of varied processes with different operational teams

- Accuracy & integrity in data handling

- Ability to work with people and teams with diverse priorities

- Willing to travel across sites & locations

- Willing to work in 24 x 7 work environments, in all shifts

- Ability to present / address in public