We have an Urgent opening with one of the Top IT MNC, position is based out of Pune for - Process Excellence (Group Manager - Consultant Quality (Onsite Role))
Designation : Group Manager - Consultant Quality (Onsite Role)
Job Role : IC / Onshore will work with a Team
Industry : BPO /KPO
Vertica l: F& A, Insurance, Banking, Healthcare Only
CTC : Hike as per industry standards
Location : Pune - Magarpatta, Chennai & Gurgaon
Experience : 6-13 years
Relevant Experience : 6+ Years
Qualification : Any Graduate+ Black Belt Certified
Onsite exposure is mandatory
Work Experience - Mandatory Points!
- Black Belt Certified, Candidate must have Onshore Consulting work experience in Process Improvement Project. (Strong Consulting experience / Good onsite exposure / excellent statistical knowledge)
- Vertical: F& A, Insurance, Banking, Healthcare Only. (BFSI)
- Valid Passport Mandatory.
Drive Improvement projects/activities across the vertical.
- Transfer the knowledge and skills learned during the expert training sessions to other employees.
- Redesign processes to suit the improvement plan
- Work closely with operations team to collect data and assess the current situation.
- Net work with other experts to exchange learning and good practices both internally and externally
- Remove barriers to progress
- The incumbent should have zeal in working in a dynamic BPO environment and keenness in acquiring working knowledge of the operations and processes on site.
- Should possess good analytical skills, communication and negotiation skills.
- Should have good interpersonal skills and should be capable of motivating people.
- Should possess good business acumen and strongly result oriented with passion to reach.
- Should be willing to question the authority
- Should be willing, credible and open
- Liase with functional / vertical managers to accept and agree the need for change
- Overcome the resistance of people towards change
- Questioning and challenging the authority.
- Should be able to introduce different innovative concepts
- Liase with functional / vertical managers to accept and agree the need for change
- Overcome the resistance of people towards change
- Questioning and challenging the authority
- Should have a strong logical bent of mind
Note : Onsite exposure is must
Company Profile :
Our Client is a global business process management company.
Interested candidates are requested to apply with their updated CV with the below mentioned details :
Current Location:
CCTC:
ECTC:
Notice Period:
Nikki
+91 124 4744000 - 241
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