Group Manager - Accounts Payable Operations - Airlines Sector - BPO

Role Group Manager - Operations

Work Location Nashik, Maharashtra State.

Key Accountabilities :

- Operations Manager Role to lead an Accounts Payable team of 50+ FTEs for Airline client.

- Responsible for contracted SLAs around accuracy and turn-around time; KPIs around productivity, resource utilization, cross skilling staff, delivering efficiencies.

- Must have Airline AP knowledge and willingness to be fully hands-on across all expense categories in airline - Fuel, overflying / navigation, stations, engineering expenses, interline, crew accommodation and other direct operating costs.

- Be the first point contact and handle client communications / escalations.

- Prepare monthly / quarterly packs depicting process performance to client / internal stakeholders.

- Liaise with internal support teams - HR, Quality, Finance, Training, IT, RISK to ensure compliance as per policies.

Desirables - Managerial Experience of minimum 5 years.

- Airline Industry FNA - AP experience must (repeating again to stress it's importance)

- Should have worked on SAP environment

- Should have experience of operating in BPO work culture

- Should have a strong reason to relocate to Nashik (prefer local candidates)

- Flexible with shifts and 6 day working.

- Readiness on Service Agreement

Note: This is not exact Job Description; provided for just reference to know brief details about role, apply.