Group Bayport - Head - Reporting & Analytics

About the Role:

- Ideal candidates will direct the organization with the critical information needed to make fact-based decisions, including building a strong business alignment with internal and external customers and providing key internal and external customers with information and analytics.

- Manage business and reporting analysts to produce operational reports by state and by product to management and external audit teams on time; continuously identify processes to automate/eliminate reports by applying business process improvement and process re-engineering to the report development wherever possible.

- Leading staff in gathering business requirements, preparing logical and physical reporting environments, and completing design, coding, testing and implementation of business intelligence reports. He/She will work closely with other Analytics teams and program groups in providing effective reporting solutions.

Designation : Head - Reporting & Analytics

Location : Gurugram (Haryana), India.

Job Responsibilities:

- To manage day-to-day functions of business and reporting analysts.

- Provide the senior leadership team with adequate information to make decisions (both strategic & tactical).

- Analyze reports, create trend lines and make recommendations/explanations.

- Design and build utilization management dashboards/reports/models.

- Perform in depth analysis of current trends to enable organization to diagnose and respond to changing competitive landscape.

- Proactively evaluate macro-market data, technology and benchmark to discern trends, anomalies, and areas of opportunities.

- Work with internal report production teams to evaluate historical performance and forecast future performance.

- Interpret, create final recommendations and present the results to key stakeholders.

- Develop and direct the implementation of strategies to substantially improve data processing efficiencies.

- Lead the execution of projects based on predictive analytics, customer segmentation and modeling, ad hoc business analytics and customer behavior reporting in support of internal global business partners.

- Design, develop and implement analytical models using appropriate data mining and statistical tools, analyze results and work cross-functionally to generate actionable recommendations.

- To identify and manage outside vendor relationships, where appropriate.

- In partnership with leadership, identifying "what ifs" and improvement opportunities - and then performing analysis to quantify and validate.

- Manage the overall planning, development, and implementation of reporting and analytics programs, products and services, particularly to address the medical service needs of members, network providers, market leadership, and other stakeholders.

- Perform other duties as assigned.

What we require (Desired Skills and abilities)

Skills:

- Advanced Demonstrated problem solving skills

- Advanced Demonstrated analytical skills

- Intermediate Demonstrated written communication skills

- Advanced Ability to lead/manage others

- Advanced Demonstrated interpersonal/verbal communication skills

- Intermediate Ability to analyze and interpret financial data in order to coordinate the preparation of financial records

- Intermediate Ability to influence internal and external constituents

- Intermediate Ability to represent the company with external constituents

- Advanced Other Ability to balance between attention to detail and strategic vision

- Advanced Other Ability to analyze large, complex, multi-dimensional data sets.

- Advanced Other Knowledge of data extraction, data mining and analysis tools (e.g., SQL ETL)

- Required Advanced Microsoft Excel

- Statistical Analysis Systems (SAS)

- Required Intermediate Other Crystal Reports and other relational database reporting & analysis tools (Tableau)

Experience:

- 10+ years of experience in an analytical role supporting business departments

- 5+ years of experience in marketing/customer database analytics such as: analytic segmentation, measurement of strategy development, ROI analysis, modeling, web analysis, etc.

Educational Certifications: Bachelor's degree and relevant license is required