Group Account Head - Media

Group Account Head

The Group Account Head's core focus is leading Account Managers who in turn manage the delivery of Social Intelligence solutions to its clients. The group account head oversees the effectiveness of the relationship with the organisation's clients, the quality of all deliverables and the integration of ideas and resources across the business.

Key Responsibilities :

- To become a trusted advisor/consultant to your clients and a go to person for helping them with their business issues into digital marketing space

- To consult clients on matters related to online reputation management, digital engagement and related solutions

- To partner with the new business team on pitches

- To lead group of accounts as a profitable business

- To lead and mentor your team

- To harness talent within account management teams and proactively identify opportunities to put that talent to good use in helping clients solve their business problems

Skills & Experience :

- You have worked either in Digital Marketing industry or PR Agency earlier in Client Servicing/Lead capacity and have at least 6 years- experience in any of these industries

- You are a problem solver and creative thinker with gravitas

- You are in love with digital marketing and working in an client servicing capacity

- You get close enough to the details to be a real support to your team (and to know what's going on) but you don- t micro manage

- You are able to manage multiple stakeholder relationships within the organisation to drive business solutions to closure on time, quality and cost.

- You get it digital, direct, integrated, smart channel mixes, trying new things, experimenting but also sticking to what works when it makes sense

- You understand the importance of forecasting, financial rigor and grown up business practices

- Clients trust you and know that you are looking out for their best interests

- People like to work with you because you- re good