Greyloft - Customer Success Manager

Easy Inspection is a digital platform created by Greyloft, a prop-tech company based in Singapore. Easy Inspection is a mobile and web-based solution that helps companies in industries such as property management, facilities management and serviced apartments/hotel operators inspect and manage their inventory more efficiently.

About Greyloft -

https://techcrunch.com/2016/09/28/greyloft/

https://www.forbes.com/sites/chynes/2016/09/30/this-startup-wants-to-bring-singapores-real-estate-market-online-from-start-to-finish/

Responsibilities:

We are looking for a motivated, passionate & enthusiastic individual who will oversee and ensure the successful execution of customer operations and develop new opportunities for the company.

- Do market research and liaise with relevant institutions and companies

- Coordinate email campaigns

- Assist with onboarding clients, which includes system deployment and providing training for the merchants

- Create and test landing pages on our CRM platform

- Provide and support clients when they face issues

- Come up with ideas to increase brand recall amongst our customers

Requirements:

- Relevant experience in account management and customer service.

- A mix of intelligence, drive and a willingness to take the initiative is ideal.

- Detail-oriented, proactive and resourceful when dealing with different customers- requests.

- We're looking for someone who can take the initiative, think on their feet & do what needs to be done to hit targets & has the desire to grow with the startup.

Salary offered: 5 - 15 LPA