About the Role: Satisfied customers are the key to success of any business and that's why The Head of Operations will have an array of responsibilities involving both, Operations and Community. Needless to say, this role is pivotal to a pleasant &amp; happy experience for the tenants from the time of booking to the time of check-out. The ideal candidate will help lead Grexter's efforts in maintaining a culture of service where going the extra mile isn- t the exception, it's the expectation. This person will strategize the maintenance of world class standards for our Co-living projects and creating a vibrant community setting a new benchmark in the industry for others to follow. It is, thus, reflected in Grexter's ratings across all internal and social media platforms. Responsibilities -&nbsp; - Creating processes that go beyond the market standard of co-living spaces - Upscaling of the organization through problem-solving, high maintenance, repair and creation of active, engaging communities - Create a team of motivated and skilled individuals and thus help them grow through inspirational leadership skills - Build and manage the team of caretakers, technicians, customer support staff and field executives - Ensure constant communication and feedback with the customers through building reviews and ratings. Make sure the ratings are on a continuous upward curve - Be on top of the trends of a co-living market and keep updating process to stay in line with or ahead of those trends - Figure out new ways to engage tenants through creativity to come up with new, innovative events keeping the pulse of the tenants being accommodated Capabilities: - 5+ years of experience - Proven work experience in handling operations for a Hospitality/Rental Housing company/ Service Apartments/ Co-working Spaces - Proven ability to manage a team of 50+ people - Strong network in the hospitality sector

Bangalore

Grexter - Head - Operations 

Grexter - Head - Operations  ,Job Description for Grexter - Head - Operations  in Grexter in  Bangalore for (5-10) years of experience. Apply Now!

Job Description for Grexter - Head - Operations  in Grexter in  Bangalore for (5-10) years of experience. Apply Now!