Great Learning - Community Manager

Key Responsibilities :

- Scout and identify the SMEs in the field of Artificial Intelligence, Machine Learning & Business Analytics from India.

- Lead end-to-end onboarding and training process

- Engage with prospects as a Great Learning ambassador and brief them on engagement opportunities

- Assess prospects on the ability to deliver great learning experience as per the quality standards of Great Learning

- Orient new mentors, prepare them and deliver ongoing feedback & training to ensure they continue to deliver a Great Learning experience

- Create and maintain a healthy mentor pipeline to ensure all the delivery targets are met without compromising on the quality of learning experience for the customers

- Forge long term relationships with mentors & gurus to ensure they have a long term association with Great Learning

- Contribute towards transforming the mentor management function

- Collaborate with Operations, Technology and SMEs on process planning, system design and solutions/initiatives to enable long-term success in mentor/guru management.

Qualification:

- Stakeholder management skills

- Ability to work under pressure and tight deadlines

- Good proficiency with Microsoft Office Suite

- Excellent oral and written communication skills