Grasim Industries Limited - Relationship Manager

About:

Grasim Industries Limited, a flagship company of the Aditya Birla Group, ranks amongst the top publicly listed companies in India. Grasim has completed 76 glorious years of its existence. Incorporated on 25th August 1947, it started as a textiles manufacturer in India. Today, it has evolved into a leading diversified player with leadership presence across many sectors. It is a leading global producer of Viscose, Diversified Chemicals, Linen Yarn and Fabrics producer in India.

The company recently has entered paints business and setting up six plants across pan India locations. Leveraging the Group synergies, Grasim has launched "Birla Pivot", the B2B online marketplace for building materials. Through its subsidiaries, UltraTech Cement and Aditya Birla Capital, it is also India's prominent cement producer and a leading diversified financial services player.

At Grasim, there is an endeavour to create sustainable value for 25300+ employees, 247,000+ shareholders, society, and customers. The company reported consolidated net revenue of 1,17,627 Cr. and EBITDA of 20,478 Cr. in FY 2023.

Job Description Relationship manager:

- To Identify and plan customer visits regularly to build relationships and achieve sales targets.

- Build strong relationships with clients to generate new orders and fulfill repeat orders.

- Enable customers to place orders using digital tools and bring more digitization to the pre-order process.

- Onboard customers and drive continuous transactions to meet GMV forecast and revenue targets through a combination of physical hunting and farming enabled by digital tools.

- Ensure customer satisfaction by maintaining delivery and quality standards and handling any customer queries.

- Coordinate with operations, finance, logistics, and category teams to ensure seamless execution of sales activities.

- Introduce new products and categories to the market as per company requirements.

- Ensure compliance with all regulations at the local level and as per company standards and policies.

Location : Bangalore, Aurangabad, Nashik, Nagpur, Chandigarh

Years of experience : 2-10 years