HR Manager at GramFactory
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Gram Factory - Manager/Senior Manager - Operations (2-10 yrs)
Job Description :
- Build Operations & Strategy
- Define and implement operations processes across our FOFO and FOCO stores.
- Analysing data of operational KPI's to identify improvement areas and plan accordingly.
- Managing a team Area Managers across the NCR region by defining KRAs and effectively monitoring performance against those KRAs.
- Manage Franchisee Relations.
- Ensure smooth operations by solving day-to-day problems
- Identify problems and projects for improving operations & customer experience.
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